Privacy Policy

This Privacy Policy explains how SynapseForge LLC ("Reddiscope", "we", "our", or "us") collects, uses, and protects your personal information when you use the Reddiscope web application ("Service"). By using the Service, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide

We only collect the minimum information required to operate the Service, including your name, email address, and payment information. Payment details are processed securely by third-party payment processors, and we do not store full payment card details.

Automatically Collected Data

We use Umami, a privacy-friendly, cookie-less analytics tool, to collect non-identifying usage metrics such as device type, browser, and page views. This information cannot identify individual users.

Cookies

We only use strictly necessary functional cookies required to operate the Service. We do not use advertising or tracking cookies.

2. How We Use Your Information

We use personal data to create and maintain your account, provide subscription access, process payments, send transactional emails, comply with legal obligations, and improve platform functionality. We do not sell or share your personal data with advertisers.

3. Legal Bases for Processing (EU/UK Users)

  • Contract necessity – to provide the services you subscribe to.
  • Legitimate interest – for security, fraud prevention, and product improvement.
  • Legal obligation – for tax, compliance, and regulatory requirements.
  • Consent – when legally required for certain processing activities.

4. Payment Processing

All payments are handled by secure third-party processors. Reddiscope does not store full payment card information.

5. Data Retention

We retain only the limited data necessary to operate the Service. Account information is kept while your account is active. Once no longer needed or upon deletion, your data is securely removed.

6. Data Sharing

We may share limited data with service providers necessary to operate Reddiscope, such as payment processors or infrastructure providers. We never sell personal data or share it with advertisers.

7. International Transfers

Your data may be processed in the United States or other countries where our service providers operate. We use appropriate safeguards, including Standard Contractual Clauses when required.

8. Your Rights

All users may request access, correction, or deletion of their data by contacting us at:

[email protected]

EU/UK users also have the rights to:

  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge complaints with their data protection authority

9. Security Measures

We use industry-standard technical and organizational measures, including encryption and access controls, to protect your data.

10. Children's Privacy

Reddiscope is not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date and notify users when required by law.

12. Contact Us

For any privacy questions or data requests, contact us at:
[email protected]